Terms and Conditions

1. Acceptance

These Terms and Conditions ("Terms") govern the use of thestuffs.company (the "Site") and any inquiry made through it. By using the Site you accept these Terms. Specific services (brand, product, AI or systems engagements) are governed by individually executed agreements, which prevail over these Terms in case of conflict.

2. Identity

The Site is operated by The Stuffs Company, Mexico City, Mexico. Contact: hello@thestuffs.company.

3. Services

The Stuffs Company provides strategy, design, engineering and AI services for digital products. The Site is informational: it describes our services and allows you to contact us. Nothing on the Site is a binding offer; services are engaged through written proposals and agreements.

4. Proposals, pricing and payment

Estimates and proposals are valid for 30 days unless stated otherwise. Fees, scope, milestones and payment schedules are defined in each agreement. Unless stated otherwise, invoices are payable within 15 calendar days; late payments may accrue interest and pause work. Applicable taxes are added where required by law.

5. Eligibility and acceptable use

You must be of legal age and capacity to contract. You agree not to: use the Site unlawfully; scrape, copy or resell its content; interfere with its operation or security; submit false, infringing or malicious content; or impersonate any person or entity.

6. Intellectual property

The Site and its content (brand, text, design, code) are owned by The Stuffs Company and protected by intellectual property law. Rights in deliverables created for a client are assigned or licensed as set out in the applicable agreement; absent an agreement, full ownership of paid deliverables transfers to the client upon full payment, and we retain the right to show non-confidential work in our portfolio unless agreed otherwise in writing.

7. Third-party services and links

The Site may reference or integrate third-party services (hosting, analytics, AI providers). Those services are governed by their own terms, and we are not responsible for their content or practices.

8. AI-generated content

Content generated or assisted by AI tools (such as project briefs) is provided for convenience, may be inaccurate or incomplete, and does not constitute professional, legal or financial advice. It must be reviewed by a human before being relied upon.

9. Disclaimer of warranties

The Site is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement, to the maximum extent permitted by law. We do not warrant that the Site will be uninterrupted or error-free.

10. Limitation of liability

To the maximum extent permitted by law, The Stuffs Company shall not be liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, data or business opportunities, arising from the use of the Site. Our total liability arising from the Site shall not exceed the fees you paid us in the 12 months preceding the claim, or MXN 50,000 if none.

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law, including for gross negligence, willful misconduct, death or personal injury, or the mandatory consumer protections of your jurisdiction (including the European Union, Québec and México).

11. Indemnification

You agree to indemnify The Stuffs Company against claims arising from your breach of these Terms or your unlawful use of the Site, except to the extent caused by us.

12. Term and termination

These Terms remain in force while you use the Site. We may modify, suspend or discontinue the Site, or restrict your access, at any time. Sections that by their nature survive (intellectual property, liability, governing law) survive termination.

13. Governing law and jurisdiction

These Terms are governed by the laws of the United Mexican States, and the courts of Mexico City shall have jurisdiction, without prejudice to: (a) EU/EEA consumers, who may bring claims in their country of residence under mandatory consumer law; (b) consumers in Québec, whose mandatory protections apply; (c) consumers in México under the Federal Consumer Protection Law; and (d) any other mandatory rules of your place of residence.

14. Force majeure

We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, utilities or internet failures, strikes, wars, epidemics or governmental actions.

15. Changes to these Terms

We may update these Terms; the updated version will show a new date above and material changes will be highlighted on the Site. Continued use after changes take effect constitutes acceptance; where required by law, we will give at least 15 days' notice of material changes.

16. General provisions

If any provision is held unenforceable, the remainder stays in force. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent. These Terms, together with any executed agreement, constitute the entire understanding regarding the Site. In case of language discrepancies, the English version prevails, except where local mandatory law provides otherwise.